We provide evidence-based, certified training/development pathways, and practical tools to embed person centred practice. Building capability and skill to consistently deliver excellence in experience of care
When colleagues have the skills, confidence, and support to work in a person centred way, experiences of care improve for everyone. Strengthening capability is essential to creating cultures where dignity, compassion, and what matters most guide everyday practice.
Evidence-based, certified learning and development programmes equipping health and care professionals with the skills, confidence, and practical tools to improve experiences of care at scale.
Grounded in the Picker Person Centred Care Competency Framework®, our courses and modules translate the principles of person centred care into observable behaviours and applied practice.
Offered as stand-alone development or to support your journey towards the Picker Experience Standard, these programmes provide a credible and flexible way to build capability, strengthen person centred practice, and sustain improvement.
The Framework sets out the knowledge, skills, and values required for Person Centered Care across eight competency domains.
